Terms & Conditions

This website is operated by Infuse Sales AI. Using it means you accept these terms. The site describes our services in general — it is not an offer, a quote, or a contract.

Every engagement is governed by an individual written service agreement. Where anything on this site differs from your signed agreement, your agreement controls.

We design and build a connected business operating system — advertising, CRM and pipeline, AI communication, automations and follow-up, booking, website and conversion, reputation, reactivation, and reporting. Exact scope, tier, and depth are set out in your agreement.

Timelines quoted publicly are typical rather than guaranteed. Delivery depends on your inputs — access, content, approvals, and responses — arriving on time.

Our installations are a one-time investment rather than a retainer. You begin with a start fee that is applied toward your total, then at launch either settle in full or pay installments, as set out in your agreement.

The start fee reserves your build slot and opens onboarding. Because work, scheduling, and third-party setup begin immediately, it is non-refundable unless your agreement says otherwise. Any promotional pricing applies only while stated and cannot be applied retroactively.

Yours on completion. The installed system configured for your business, your accounts, your data, your contacts, your content, and the creative produced specifically for you transfer to you when the build is complete and payment is settled.

Ours. The underlying methodology, reusable templates, frameworks, snapshots, and tooling we bring to every build remain our intellectual property. You receive a licence to use them inside your installed system, not to resell or redistribute them.

Your system runs on third-party platforms — CRM, advertising, telephony, messaging, payments, and hosting. Those accounts are held in your name, billed to you directly, and governed by their own terms.

Subscription and advertising spend is separate from our fee. We are not responsible for a third party changing its pricing, policies, features, or availability.

You are responsible for the accuracy of what you give us, for holding the rights to any content you supply, for how you use the system after handover, and for complying with the laws that apply to your marketing — including consent rules for calls, texts, and email.

We do not guarantee specific revenue, lead volume, appointment counts, or rankings. Results depend on your market, offer, pricing, capacity, sales process, and how the system is used. Anything described on this site as a typical outcome is a description of what the system is built to do, not a promise of what your business will earn.

To the fullest extent permitted by law, our total liability arising out of an engagement is limited to the fees you paid us for that engagement, and we are not liable for indirect or consequential losses such as lost profits or lost data. Nothing here limits liability that cannot lawfully be limited.

We may update these terms; the date at the top of this page will change when we do. These terms are governed by the laws of the State of California.